Edit: after inspection from the Andover shop they discovered 2 coils were wired backwards, and fixed the misfire
+These exhaust leaks can cause major damage to your engine as it throws off fuel-oxygen ratios and can seriously effect the combustion of fuel
-radiator hose not secured properly so it rubbed against the pulley and wore a hole through it.. effectively dumping all antifreeze
-multiple brackets were simply not reattached to secure hoses, lines, and cables.
- This is all after a whole month in the shop
The man on call was Very quick meeting us at the shop after hours because we had a blowout. Very friendly and upfront with costs. Quick and excellent customer service.
ON THAT NOTE kansasland's corporate office has been very helpful and agreed to pay for a tow to a different shop and have a more experienced, senior mechanic go through everything. He listened to the motor for less than one minute and said "wow this thing has at least one misfire". Corporate has agreed to cover all costs related to the workmanship of the other shop but I have already had to miss one day of work, and will most likely have to miss another.
-neither exhaust manifold was correctly attached ( one side had two bolts and other had one..there was also a socket left on one of the bolts)
-the engine is misfiring and when I asked them about it they said it was simply because of the "slight exhaust leak at the manifold mounts" .....yes, they knew about the leaks and decided to just leave them and direct me to a muffler shop who could "fix it for around a hundred bucks"
My husband and I were stranded at Pete's Gas Station in Fredonia, KS with our 3 daughters. Our minivan broke down and we needed help getting it on to a trailer to haul it back to our home mechanic in Branson, MO. They arrived quickly and took care of everything. They were incredibly kind and generous. We were desperate and had called so many companies that could not help us, we were feeling helpless when they came and saved the day! Thank you for everything!!!
EDIT: I would like to note that rest of the kansasland corporation, has had nothing but exceptional customer service in resolving this situation. They towed my truck to their Andover location free of charge, and made fixing my truck correctly while reviewing the work of the fredonia location a top priority. The communication between myself, the store manager, regional manager and several other facets of the company was outstanding. Initially I thought I would never use ksland again but given the quick response and prioritization of fixing my truck I would highly recommend any other location and will be returning to them in the future.
I can count on one hand the number of reviews I've written online, but I can NOT stress enough how strongly I urge you to avoid this "shop". I had an engine swap done and less than a week after getting it out here is a list of the problems so far discovered
DO NOT use this shop.. they are incompetent, seemingly totally ignorant to basic mechanics, and have zero quality control
This business totally saved my butt during day 1 of 6 weeks traveling the US still looking for my forever home. They were fast, courteous, happy, efficient, and cared for my safety by checking my other 3 tires after travelling for 1.5 hours on flint rock roads. Affordable with excellent customer service. Enough said!
Mechanic for the roadside service arrived within 35 minutes of me calling my dispatcher and he wasn't even there 25 minutes before he had changed my tire and got me back on the road! Technition was clean, well organized and very courtious! As a professional driver that makes his living driving that means a lot. Less money lost and more money made! Thanks BIG time KANSASLAND!
Kansasland Tire Service is a US Car Repair based in Fredonia, Kansas. Kansasland Tire Service is located at 1526 N 2nd St, Fredonia, KS 66736, USA.
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